At ElevateU Digitally, we are committed to delivering high-quality digital education, online courses, coaching, and downloadable resources. Please read this Refund & Cancellation Policy carefully before making a purchase.

1. Digital Products

Due to the nature of digital products, all purchases of downloadable resources, templates, AI prompt libraries, eBooks, PDFs, checklists, and digital toolkits are generally non-refundable once access has been granted.

2. Online Courses

Unless a specific course page clearly states otherwise, purchases of online courses are non-refundable after access has been provided. If a course includes a money-back guarantee, the terms and eligibility will be clearly stated on that course's sales page and will override this general policy.

3. Coaching & Consulting Services

For one-on-one coaching, consulting, or mentoring sessions:

• Cancellation requests made at least 48 hours before the scheduled session may be eligible for rescheduling.
• Missed sessions without prior notice may not be refunded or rescheduled.

4. Memberships & Subscription Plans

If you purchase a recurring membership or subscription:

• You may cancel your subscription at any time before the next billing cycle.
• Your access will remain active until the end of the current billing period.
• No partial refunds will be issued for unused time.

5. Duplicate Payments

If you are charged more than once due to a technical error, please contact us within 7 days. After verification, the duplicate payment will be refunded.

6. Exceptional Circumstances

Refund requests resulting from technical issues, duplicate purchases, or payment errors will be reviewed individually. Supporting information may be requested.

7. Contact Us

For refund or cancellation requests, please contact:

ElevateU Digitally
Email: elevateu.social@gmail.com
Website: https://elevateudigitally.online

We aim to respond within 2–3 business days.